Etihad wins major prizes at the Middle East edition of the World Travel Awards

Etihad wins major prizes at the Middle East edition of the World Travel Awards

Etihad Airways, the flag carrier of Abu Dhabi in the United Arab Emirates, cleaned up at the Middle East edition of the World Travel Awards. The airline took home prizes in four major categories, reports Trade Arabia.

The World Travel Awards honor the best airlines, hotels and other travel industry services around the globe, with winners selected using the votes of around 213,000 travel professionals. The group that stages the awards holds several regional ceremonies throughout the year, with the winners from each region moving on to compete at the Grand Final in London.

The 2011 World Travel Awards for the Middle East, which was the first regional ceremony to be held this year, took place earlier this week at the Armani Hotel Dubai in the Burj Khalifa, the world's tallest building.

Etihad's biggest win at the event came in the "Middle East's Leading Airline" category, where it beat out other local carriers for the right to represent the region at the World Travel Awards final in London.

"It is truly an honour to win Leading Airline for the Middle East. Our home market is extremely important to Etihad, so I am especially pleased to be recognised by our guests and peers from the region in this way," said Peter Baumgartner, the chief commercial officer at Etihad. "We continually aim to deliver exceptional service and superior product and to receive this award demonstrates that the airline industry and our guests believe we are consistent in doing so. I hope this award encourages more and more customers to fly with the best."

In addition to the overall title, Etihad was also named the Middle East's "Leading First Class Airline" thanks to its premium Diamond First Class suites. These in-flight accommodations feature a leather seat that converts into a bed, a wood table, sliding doors, a 23-inch screen, a personal wardrobe, a changing room and more.

Etihad also won the "Leading Cabin Staff" award, due in large part to its "Inspired Service" concept. This program allows passengers in all cabins to receive personalized and attentive service. Moreover, the Abu Dhabi-based carrier also took home top honors in the "Leading In-flight Entertainment" division with its on-demand E-Box system, which is equipped with more than 600 hours of content.

By Mary D'Angelo

Share this