Flying with Heart: The Bula Spirit of Fiji Airways
- Sophia Clarke
- May 19
- 2 min read

When travelers step aboard a Fiji Airways flight, they’re not just flying to a destination- they’re stepping into a warm embrace of Fijian hospitality. At the heart of every journey is the “Bula Spirit,” a unique expression of care, kindness, and connection that sets Fiji Airways apart from other airlines. For travel agents looking to offer their clients an unforgettable travel experience, Fiji Airways delivers more than just a flight- it delivers a feeling.
What is the Bula Spirit?
“Bula” is more than just a greeting- it’s a way of life in Fiji. It means “hello,” but it also conveys wishes for life, good health, and happiness. The Bula Spirit is a reflection of the Fijian people’s culture: warm, genuine, and community-centered. Fiji Airways has made this spirit a cornerstone of their guest experience, both in the air and on the ground.
From the moment a guest checks in, they’re greeted with heartfelt smiles and an authentic desire to make their journey smooth and enjoyable. Onboard, the experience is elevated with attentive service, delicious 3-course meals, and cabin crews trained not just in service, but in delivering hospitality that feels like home.
Why It Matters to Travelers
Today’s travelers are looking for more than just logistics- they crave meaningful moments and emotional connections. Whether flying for leisure or business, passengers remember how they were treated. The Bula Spirit resonates long after the plane lands, making clients more likely to choose Fiji Airways again for future trips.
For leisure travelers heading to the islands of Fiji or continuing on to other destinations like Australia or New Zealand, that first warm “Bula” sets the tone for a relaxing and joyful journey. For business class flyers, it’s the thoughtful touches that elevate the experience to something truly memorable.
Sell the Journey, Not Just the Seat
As a travel expert, recommending Fiji Airways gives you a strong value proposition. You're not just selling a ticket- you’re offering your clients an exceptional experience that starts the moment they board the aircraft. The airline’s consistent focus on service excellence, cultural authenticity, and guest care makes it a trusted choice for discerning travelers.
And with direct routes from major international gateways and convenient connections beyond Fiji, it’s easy to incorporate Fiji Airways into a wide range of itineraries. Whether it’s for a honeymoon, a family getaway, or a corporate retreat, the airline delivers service that keeps clients coming back- and that reflects positively on you.
Bring the Bula Spirit to Your Clients
In a world where travel can sometimes feel rushed and impersonal, Fiji Airways is a breath of fresh air. The Bula Spirit isn’t just a slogan- it’s a promise. A promise that every traveler is treated with kindness, respect, and the genuine care that defines the Fijian way of life.
So next time you're crafting the perfect itinerary, consider Fiji Airways—not just for where they fly, but for how they make every mile feel like home.